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customer retention

Articles tagged with customer retention

The Customer Life Cycle And How It Influences Your Success

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LynnThomas
Lynn Thomas 5/30/2013 12:00:00 AM
THE CUSTOMER LIFE CYCLE AND HOW IT INFLUENCES YOUR SUCCESS by Lynn Thomas Your customers have four distinct stages in their life cycle development with your agency. Lynn Thomas explain...
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The Profitable Power Of Cross-Selling And Up-Selling

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LynnThomas
Lynn Thomas 5/23/2013 12:00:00 AM
THE PROFITABLE POWER OF CROSS-SELLING AND UP-SELLING by Lynn Thomas With all the information thats available on the benefits of account rounding, its amazing that agencies ...
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What About The Yearly Account Review?

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CMEditor
CompleteMarkets Editor, Grace Bauer 4/30/2013 12:00:00 AM
WHAT ABOUT THE YEARLY ACCOUNT REVIEW? by Grace Bauer Have you ever thought about completing a yearly account review of your insureds in Commercial and Personal lines? You might be thinking,...
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Wowing Employees: The Foundation To High Profits

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LynnThomas
Lynn Thomas 5/29/2013 12:00:00 AM
WOWING EMPLOYEES: THE FOUNDATION TO HIGH PROFITS by Lynn Thomas Recently, I participated in a 10-day road show for an insurance company. During a dry run of my presentation on customer re...
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