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Agency Management 202

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CompleteMarkets Editor, Carol Hammes 4/30/2013 10:36:15 PM
AGENCY MANAGEMENT 202 by Carol Hammes Often, its not money that motivates people as much as it is the environment. Few people will leave a job for additional compensation unless other...
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Basic Facts About Registering A Trademark, Part 2

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CompleteMarkets Editor 4/30/2013 10:39:13 PM
BASIC FACTS ABOUT REGISTERING A TRADEMARK Part 2 of 5 Use of 'TM,' 'SM,' and 'r' Symbols Anyone who claims rights in a mark can use the TM (trademark) or SM (service mark...
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Premium Auditors: Professionalism In Practice

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CompleteMarkets Editor, Rhonda Hamel 4/30/2013 10:35:25 PM
PREMIUM AUDITORS: PROFESSIONALISM IN PRACTICE by Rhonda Hamel As a provider of educational services to insurance agents, I've learned many things about how other insurance professionals perceiv...
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Professional Designations For CSR's

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CompleteMarkets Editor, Mary Beth Bolen 4/30/2013 12:00:00 AM
PROFESSIONAL DESIGNATIONS FOR CSRs by Mary Beth Bolen Education is often termed a 'ticket to success'-and with good reason! More and more career-conscious agents and their office-support perso...
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Twelve Good Excuses For Sending A News Release

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CompleteMarkets Editor, George Nordhaus 4/30/2013 10:43:49 PM
TWELVE GOOD EXCUSES FOR SENDING A NEWS RELEASE by George Nordhaus 1) Your agency has a birthday-an anniversary of its founding. 2) Someone new is hired, or you promote s...
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Why Good CSR's Leave — And How To Retain Them

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CompleteMarkets Editor, Jack Fries 4/30/2013 12:00:00 AM
WHY GOOD CSRS LEAVE AND HOW TO RETAIN THEM by Jack Fries Offer this career path to keep quality CSRs from moving on. When I ask agency owners and managers to name t...
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