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Love Them Or Lose Them: Customer Retention In Action!
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Lynn Thomas
5/29/2013 12:00:00 AM
LOVE THEM OR LOSE THEM: CUSTOMER RETENTION IN ACTION! by Lynn Thomas Here's the bottom line for retaining customers: You have just one choice -- Love your customers or lose them. Peri...
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Sales Success Through Moments Of Truth
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Lynn Thomas
5/23/2013 12:00:00 AM
SALES SUCCESS THROUGH MOMENTS OF TRUTH by Lynn Thomas, JD Moments of truth. Is that just a catchy phrase? Or is it another marketing gimmick? Actually, moments of truth (MOT) represent a simp...
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