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first impression

Articles tagged with first impression

Customer Service: The First Impression

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CompleteMarkets Editor, Skip Hyken 4/30/2013 10:36:58 PM
CUSTOMER SERVICE: THE FIRST IMPRESSION by Skip Hyken It takes eight to 12 good experiences to make up for a single bad impression. To renew the confidence in a customer, yo...
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Influential Personalities

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CompleteMarkets Editor, Steve Anderson 6/3/2013 12:00:00 AM
INFLUENTIAL PERSONALITIES: HOW YOU INFLUENCE THOSE AROUND YOU by Steve Anderson The amount of influence you have refers to how well you are able to convince others to accept your point of...
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One-Minute Web Advice

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CompleteMarkets Editor, Jack Fries 4/30/2013 12:00:00 AM
ONE-MINUTE WEB ADVICE by Jack Fries Your Web site is the first thing that many people will ever discover about your business. In this document, Jack Fries tells you how to make ...
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Work Flow Procedures Manual- Commercial Quotation Procedure

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CompleteMarkets Editor 4/30/2013 10:40:51 PM
COMMERCIAL INSURANCE QUOTATION PROCEDURE There is an old saying that states: 'You never get a second chance at a first impression.' When providing a quotation for a prospect, it is important t...
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