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handling
Articles tagged with handling
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HAZARD COMMUNICATION by Bill Grieb OSHA'S Expanded Hazard Communication Standard The Occupational Safety and Health Administration (OSHA) has expanded protection under its hazard ...
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HAZARD COMMUNICATION by Bill Grieb The Hazard Communication Standard is a law (Title 29 Code of Federal Regulations 1910.1200) enforced by OSHA of the U.S. Department of Labor. This standard gives e...
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MANAGING SMALL ACCOUNTS by Carol Hammes Most independent insurance agencies consistently receive between 15% and 25% of their total revenues from their 10 largest accounts. If you think that your ...
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PERSONAL UMBRELLA LIABILITY Dear (Customer Name), Thank you for the privilege and responsibility of handling your Personal insurance program. Part of our responsibility is making ...
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RECEIPT OF CLAIM Dear (Customer Name), The claim you reported to us today was immediately forwarded to your insurance company for prompt action. You can expect to hear from the claims adjuster ...
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RESPONSIBILITIES AND REWARDS OF AGENCY OWNERSHIP by Carol Hammes Not everyone is cut out to be an agency owner. Some of the best producers and service reps either do not want to tak...
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RISK ABATEMENT IN A HARDENING MARKET: YOUR CLIENT AND YOUR FIRM CAN WIN WITHOUT LOSING by John Beringer No longer can you as the agent simply sit back and await the outcome of a client...
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SPECIALIST Dear (Customer Name), Would you expect to: Buy a Mercedes Benz from your local Chevy dealer? Eat a gourmet dinner at Wendy's or McDonald's? Shop for...
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The purpose of a suspense system is to call an item to your attention that requires that action be quickly taken. Your suspense system must be regarded as a priority procedure in your office. The system must be accurate, infallible, and easy to use.
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TOTAL ACCOUNT SOLICITATION Dear (Customer Name): If you're like most of our clients, you welcome the idea of having all your insurance needs handled by one agency. Not only is it more convenient, b...