EMERGENCIES: WHEN TO GO AND WHEN TO STAY

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Overview

Every workplace faces a range of emergencies, from fires and severe weather to chemical releases and active threats. A clear emergency action plan helps reduce confusion, limit damage, and protect employees.

This guidance explains the basics of planning, how to decide whether to evacuate or shelter in place, and practical steps to prepare staff and facilities.

Key takeaways

  • Decide in advance which events require evacuation and which require sheltering in place.
  • Designate safe rooms, evacuation routes, and employees responsible for shutdowns and communications.
  • Run regular drills, keep written procedures, and coordinate with local emergency responders.

How it works

An effective emergency plan starts with a hazard assessment: identify likely threats for your location and the building types you operate in. Consider structural risks from earthquakes, windstorms, explosions, and local chemical or biological hazards.

Next, classify responses by incident type so employees know when to evacuate and when to remain inside a designated shelter area. Train staff to follow those rules and to recognize changing conditions that require abandoning a task and exiting immediately.

Include procedures for equipment shutdown and for employees who must stay briefly to secure operations, and make sure they have a clear escape path and a maximum time limit before evacuating.

What it may cover (and what it may not)

A workplace emergency plan typically covers evacuation routes, shelter-in-place locations, communication protocols, role assignments, and drill schedules. It also documents how to handle specific hazards such as fires, floods, and hazardous-material spills.

Plans generally do not replace local emergency response capabilities or specialized technical cleanup services; instead, they focus on protecting people and stabilizing operations until professional responders arrive.

For guidance on broader business continuity and insurance implications, see Emergency Preparedness and Insurance Implications and for financial planning around emergencies see Emergency Preparedness and Financial Security.

Common mistakes to avoid

Relying on a single evacuation route is risky; always provide multiple exit paths and post maps where workers can see them. Don’t assume all employees know when to shelter in place versus evacuate—train and drill regularly.

Avoid vague role assignments. Assign specific people to tasks such as accounting for staff, operating emergency equipment, and contacting first responders, and document backup personnel.

Questions to ask an agent

Ask whether your existing insurance and continuity plans cover business interruption or extra expenses after an emergency. Discuss any recommendations your insurer has for reducing risk and documenting losses for claims.

Next steps

Start by conducting a simple hazard assessment and map evacuation routes and shelter locations. Share the plan in writing, hold a drill, and update the plan after each exercise or real incident.

If you want professional help implementing or reviewing your plan, talk to an agent.

Frequently Asked Questions

When should employees shelter in place instead of evacuating?

Shelter in place is appropriate for hazards outside the building—like a nearby chemical release—or when exiting would expose people to greater danger; use interior rooms with few windows and follow local authority guidance.

How often should we run emergency drills?

Run evacuation and shelter-in-place drills at least annually and more often if your workforce or facility layout changes.

What should employees who must stay behind to shut down equipment know?

They should have written shutdown procedures, a clear maximum time to remain, and an unblocked escape route so they can evacuate if conditions worsen.

Will having a written emergency plan affect insurance claims?

A documented plan supports a well-managed response and can help with claims by showing steps taken to mitigate loss, but coverage depends on your policy terms.

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