IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

General Articles

21 Things To Do To For A Safe Workplace

This content has not been rated yet.

DonPhin
21 THINGS TO DO TO FOR A SAFE WORKPLACE Offer employees a share of insurance premium reductions which result from a reduced number of accidents. Match the applicant carefully...

22 Effective Ways To Outmarket The Competition

This content has not been rated yet.

JohnGraham
22 EFFECTIVE WAYS TO OUTMARKET THE COMPETITION by John Graham Outmarketing competitors is easy - if you do it right. This takes a combination of work and savvy, but the results ...

A Balanced Approach To Marketing

This content has not been rated yet.

CMEditor
A BALANCED APPROACH TO MARKETING by Steve Anderson Just like you, each week I receive e-mails and read articles from different business and marketing experts. A common theme Ive no...

A Cash-Flow Budget For An Insurance Agency

This content has not been rated yet.

CMEditor
A CASH-FLOW BUDGET FOR AN INSURANCE AGENCY by Zachary Berhau Some agencies show a paper profit year in and year out. Suddenly one day, they're in financial difficulty. How can an agency makin...

A Marketing Mindset Creates Customers

This content has not been rated yet.

JohnGraham
A MARKETING MINDSET CREATES CUSTOMERS by John Graham As the insurance organizations marketing meeting began, the president stated, We need more sales. This might see...

Accommodating Alcoholism On The Job

This content has not been rated yet.

DonPhin
ACCOMMODATING ALCOHOLISM ON THE JOB by Don Phin A Legal Report from the Society for Human Resource Management went into depth about this unique challenge. Here are some guidelines for emp...

Acquisitions: Is Bigger Really Better?

1 Verified Reviews - 5 of 5.0

CMEditor
ACQUISITIONS: IS BIGGER REALLY BETTER? by Chris Burand Although, in general, growth is essential for agencies to retain markets and profitability, unrestrained growth via ac...

Ada Claims Being Brought For 'Hostile Environment'

This content has not been rated yet.

DonPhin
ADA CLAIMS BEING BROUGHT FOR 'HOSTILE ENVIRONMENT' by Donald Phin Courts across the country are now starting to grant 'hostile work environment' claims under the ADA, even under circu...

Agencies Are Getting Help These Days!

This content has not been rated yet.

CMEditor
AGENCIES ARE GETTING HELP THESE DAYS! by Grace Bauer Every agency I talk to these days wants help. 'How can we be better?' 'How can we stay in touch with the client?' 'How can w...

Agency Automation: E&O Friend Or Foe? — Part 4

This content has not been rated yet.

CMEditor
The previous three articles in this series dealt with automation as it pertained to an agency's processing work. This article by Curtis Pearsall will examine how several aspects of automation can help reduce your E&O exposure.

Search Articles/Libraries 
Select a Category
Choose a Content Package