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E&O AND THE HARD MARKET by Bill Wilson In a hard market, E&O claims have a tendency to rise in both frequency and severity due to increased workloads, reduced coverages, and other facto...
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E&O CAVEAT NO. 1: NEVER ASSUME! by Bill Wilson One of the most common sources of E&O claims involves failure to communicate. In this article, Bill Wilson examines a serious breakdown in...
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E&O CLAIMS: THE DISCOVERY PROCESS by Ken Buehler There are three discrete stages of 'discovery' in an Errors and Omissions (E&O) claim. Discovery begins when the agency first becomes aware tha...
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E&O CLAIMS: TRAINING/REMEDIATION AFTER THE ERROR OR OMISSION! by Ken Buehler If an error or omission occurs, you can't undo it. You can take action to prevent similar incidents in the future, ...
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E&O EXPOSURES IN INSURING YOUR NEIGHBORHOOD TAVERN by Curtis Pearsall Although many towns might not have a hardware store or a dry cleaner, chances are theres a tavern in your nei...
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E&O IN A CHANGING MARKETPLACE by Curtis Pearsall In most parts of the country, the marketplace is taking on a different look. As companies attempt to improve their bottom line, the...
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E&O IN COMMERCIAL AUTO by Curtis Pearsall In virtually every Commercial Lines agency, theres a good chance that most of your accounts have a Commercial Auto exposure and that you w...
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A client who utters these words might well be laying the groundwork for a nasty E&O claim. Consider this case:...
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E&O ISSUES AND RECOMMENDATIONS by Grace Bauer We get so caught up in our daily crises and day-to-day workloads that we often don't have the time to take a good look at how our agency is ha...
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E&O LEGAL ACTIONS: THE AGENCY NEMESIS by Roy L. Phillips, CIC, CPIA and Dan R. King, CPIA This article addresses an insurance agency's the most common practices that lead to Errors and Omissio...