IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

Management

Stuff Employees Need To Know

This content has not been rated yet.

CMEditor
STUFF EMPLOYEES NEED TO KNOW by Mitch Axelrod A recent article from a scholastic business journal, entitled something like the Three Things Your Employees: Need to Know, imp...

SUBSTANCE ABUSE POLICY NETS POSITIVE RESULTS FOR EMPLOYEE-OWNED SERVICE COMPANY WORKING PARTNERS SCIENTECH Inc., in Idaho Falls, Idaho, is an employee-owned company that performs engineering and...

Substance Abuse Policy Saves Cash

This content has not been rated yet.

CMEditor
SUBSTANCE ABUSE POLICY SAVES CASH WORKING PARTNERS 'A couple of years ago,' Jerry Moland says, 'I had my head buried in the sand. I saw it in the news, read it in the paper, but figured it wa...

Success Story Marketing

This content has not been rated yet.

AlDiamond1
SUCCESS STORY MARKETING by E. Al Diamond Last week, I got a notice from my real estate broker announcing that she had just sold another house in my neighborhood. Then I realized that...

Successful Carrier Relationship Management

This content has not been rated yet.

CMEditor
No matter how much management, budgeting, staff training, or sales activity an agency or brokerage under...

Successful Structural Options: Merger, Cluster, Or Acquisition?

This content has not been rated yet.

CMEditor
SUCCESSFUL STRUCTURAL OPTIONS: MERGER, CLUSTER, OR ACQUISITION? by Catherine Oak and Bill Schoeffler The pros and cons of merging versus clustering. ...

Supervisors And Managers Speak Out!

This content has not been rated yet.

CMEditor
SUPERVISORS AND MANAGERS SPEAK OUT! by Grace Bauer 'I may have the title of Commercial Lines manager, but I don't have the responsibility!' I've heard this lament more than once ...

Surveys Substantiate Theory: Retention Equals Growth

This content has not been rated yet.

CMEditor
SURVEYS SUBSTANTIATE THEORY: RETENTION EQUALS GROWTH When striving to make an agency grow, most agency managers focus on increasing new business. But it's just as important to address improv...

Surveys: The Rubik's Cube Challenge

This content has not been rated yet.

CMEditor
SURVEYS: THE RUBIK'S CUBE CHALLENGE by Mike Manes This is the latest in a series of articles on organizational management and leaders...

Suspense System Control

This content has not been rated yet.

CMEditor
SUSPENSE SYSTEM CONTROL by Mary Beth Bolen A well-run suspense system means better customer service, more cost-effective operation, and a stronger bottom line. When clients call with ...

Search Articles/Libraries 
Select a Category
Choose a Content Package