IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

Communications

Imaging: A Powerful Tool To Increase Productivity

This content has not been rated yet.

CMEditor
IMAGING: A POWERFUL TOOL TO INCREASE PRODUCTIVITY by Sharon Cunningham Use these guidelines to implement a comprehensive imaging system. Many agencies are testing ...

Improved Correspondence Improves Your Image

This content has not been rated yet.

CMEditor
IMPROVED CORRESPONDENCE IMPROVES YOUR IMAGE There's nothing worse than receiving a business letter that contains errors, poor grammar, trite expressions, and the like. Even one typo is enough ...

Improving Agency Morale

This content has not been rated yet.

CMEditor
IMPROVING AGENCY MORALE: ARE YOUR EMPLOYEES TRULY HAPPY? by Grace Bauer Are your employees truly happy? If you answered 'yes,' think again! After working in various positions from secre...

Individual Planning And Goal-Setting Make Credibility, Personality Assessment Pay

This content has not been rated yet.

CMEditor
INDIVIDUAL PLANNING AND GOAL-SETTING MAKE CREDIBILITY, PERSONALITY ASSESSMENT PAY by Allen Karlin, Ph.D. Planning to succeed is a continuous process. It's not something done once for the n...

Industry Image Improvement Plan

This content has not been rated yet.

CMEditor
INDUSTRY IMAGE IMPROVEMENT PLAN by Mary Beth Bolen How to improve the industry? One day at a time, says the National Association of Insurance Women (NAIW), Tulsa, OK. To mark NAIW Week (...

Influential Personalities

This content has not been rated yet.

CMEditor
INFLUENTIAL PERSONALITIES: HOW YOU INFLUENCE THOSE AROUND YOU by Steve Anderson The amount of influence you have refers to how well you are able to convince others to accept your point of...

Information Networks: Business As (Un)Usual

This content has not been rated yet.

CMEditor
INFORMATION NETWORKS: BUSINESS AS (UN)USUAL by Jack Fries The spread of information networks has already driven some fundamental changes in the way large companies do business. As those n...

Insuring For The Worst

This content has not been rated yet.

CMEditor
In light of the September 11 tragedy, a coverage review of all of your accounts is more vital than ever, for you and for your clients. In this...

Intelligence And Marketing

This content has not been rated yet.

AlDiamond1
INTELLIGENCE AND MARKETING by Al Diamond 'Some agents wouldn't dig for gold even if you guaranteed them a strike!' Does any insurance agent truly believe that there is LESS Personal or Comm...

Internal Credit Policies

This content has not been rated yet.

CMEditor
INTERNAL CREDIT POLICIES: CREATION AND IMPLEMENTATION by Mary Beth Bolen Let's face it-few people enjoy collecting funds for premiums. Collecting on past-due accounts is even less pleasant. W...

Search Articles/Libraries 
Select a Category
Choose a Content Package