IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

General Articles

Why Your Business Needs An Emergency Contingency Plan

This content has not been rated yet.

CMEditor
The alert raised in Washington, D.C., on May 10, 2005, when a light plane mistakenly flew into restricted airspace sent thousands of people fleeing from the U.S. Capitol and the White House. Once the buildings were evacuated, however, most people were unsure of where to go or what to do. Bill Kliewer discusses the need for personal contingency plans in cases of emergency.

Windows Of Opportunity

This content has not been rated yet.

CMEditor
WINDOWS OF OPPORTUNITY: AGENTS ARE FINDING NICHE MARKETS A WAY TO OVERCOME MARKET RESTRICTIONS by Damond Benningfield Competing for prospective clients costs money, with high advertising and m...

Work In Peace, Increase Efficiency

This content has not been rated yet.

CMEditor
WORK IN PEACE, INCREASE EFFICIENCY by Grace Bauer Are you getting tons of interruptions every day? Are you questioning why employees are coming to you when you know that the...

Workers Comp Underwriting Trends

This content has not been rated yet.

CMEditor
WORKERS COMP UNDERWRITING TRENDS by David Blessing and Tom McLaughlin At the end of the last decade, most companies weren't focusing on changing their Workers Compensation programs. Prices had ...

Working Together - Without Stress

This content has not been rated yet.

CMEditor
WORKING TOGETHER-WITHOUT STRESS by Grace Bauer This week, I received a call from an agency principal, who told me the difficulty he was having getting his employees to work together. We wer...

Working With Your Employment Law Attorney

This content has not been rated yet.

DonPhin
WORKING WITH YOUR EMPLOYMENT LAW ATTORNEY by Don Phin Once you have an experienced employment law practitioner, begin by asking about their pattern or practice. Attorneys with insurance...

Working Your Plan For Renewals

This content has not been rated yet.

CMEditor
WORKING YOUR PLAN FOR RENEWALS by Mary Beth Bolen Remember when 'renew same' or 'renew as is' with your initials written on the copy of a declarations page were acceptable directives for a...

Wowing Employees: The Foundation To High Profits

This content has not been rated yet.

LynnThomas
WOWING EMPLOYEES: THE FOUNDATION TO HIGH PROFITS by Lynn Thomas Recently, I participated in a 10-day road show for an insurance company. During a dry run of my presentation on customer re...

X-Date Follow-Up Telemarketing Script

This content has not been rated yet.

CMEditor
The purpose of my call today is to ask you some questions about your present policy so I may provide you with a coverage and price comparison.

You Can Save Time And Have A Life

This content has not been rated yet.

CMEditor
YOU CAN SAVE TIME AND HAVE A LIFE by Grace Bauer Time: We don't have enough of it, do we? Are you still working those long hours? Intellectually, we may realize that life is too short, ...

Search Articles/Libraries 
Select a Category
Choose a Content Package