IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

Training Programs: Five Steps To Success

This content has not been rated yet.

DonPhin
In today's knowledge economy, you need well-trained workers to leverage your bottom line. Training can be either technical or emotional...

Focusing On Client Or Prospect Needs

This content has not been rated yet.

CMEditor
FOCUSING ON CLIENT OR PROSPECT NEEDS by Mary Beth Bolen There's a lot of talk about niche marketing or target marketing today. Many speakers feel that it's imperative to find a certain niche i...

Join Forces With A Life Professional

This content has not been rated yet.

CMEditor
JOIN FORCES WITH A LIFE PROFESSIONAL by Harlan Warthen Harlan Warthen provides a simple, field proven, cost-effective program that you can use to produce a consistent flow of highly qualifi...

Overcoming Obstacles To Agency Growth

This content has not been rated yet.

CMEditor
OVERCOMING OBSTACLES TO AGENCY GROWTH by Carol Hammes Deal with agency growth problems before they reach a crisis point. Unfortunately, this agency scenario is all too common. Enough new bu...

Women's Independent Guide To Insurance

This content has not been rated yet.

CMEditor
WOMEN'S INDEPENDENT GUIDE TO INSURANCE Independent Insurance Agents of America Financial Decision Makers The environment in which women now live, work, and care for thei...

A Back Porch Mba!

This content has not been rated yet.

CMEditor
A BACK PORCH MBA! by Mike Manes The process of management and the implementation of work must be monitored constantly and adjusted to the changing environment. In the managingement ...

Producer Compensation: Reality Check

This content has not been rated yet.

CMEditor
PRODUCER COMPENSATION: REALITY CHECK by Chris Burand Before setting your producer compensation plan, read this article. Past articles in industry publications abou...

Cancellation Request - Policy Release Form

This content has not been rated yet.

CMEditor
CANCELLATION REQUEST - POLICY RELEASE FORM Dear (Customer Name), RE: Because the above mentioned policy is a three-year policy and you have advised us that you do not wish to renew this policy ...

Service Excellence: Anticipating Needs

This content has not been rated yet.

CMEditor
SERVICE EXCELLENCE: ANTICIPATING NEEDS by Mary Beth Bolen Making a movie requires several types of people-directors, producers, actors, and crew members-who have specific roles to play in expedi...

The Value Of Technology: One Consumer’s Perspective

This content has not been rated yet.

JackBurke
THE VALUE OF TECHNOLOGY: ONE CONSUMERS PERSPECTIVE by Jack Burke The insurance industry, along with other industries, has often been accused of directing the benefits of technology...

Search Articles/Libraries 
Select a Category
Choose a Content Package