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How To Hire A Producer

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HOW TO HIRE A PRODUCER by Peggy Mika Agency principals must define positions when they set out to hire new producers. Are producers expected to bring in new business, service or round existing accou...

Workers Comp Underwriting Trends

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WORKERS COMP UNDERWRITING TRENDS by David Blessing and Tom McLaughlin At the end of the last decade, most companies weren't focusing on changing their Workers Compensation programs. Prices had ...

Managing Risk: A Guide For Your Business Client, Part 3 Of 4

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MANAGING RISK: A GUIDE FOR YOUR BUSINESS CLIENT Part 3 of 4 RISK RETENTION Everyone retains risk. Most car owners have a collision deductible of at least $100. Owners of $200...

Company Underwriting Communication

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COMPANY UNDERWRITING COMMUNICATION One advantage of computerization is the ability to mass-produce customized information - letters, application forms, or submissions for quotes....

Keep The Human Touch In Customer Service

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KEEP THE HUMAN TOUCH IN CUSTOMER SERVICE by Jack Fries For better or worse, electronic commerce is changing the relationship between consumers and vendors. It's often for the worse in cu...

Changing Environment Makes High Valued Agencies Easier To Recognize

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CHANGING ENVIRONMENT MAKES HIGH VALUED AGENCIES EASIER TO RECOGNIZE by Robert Smith Stories are starting to circulate around agency/brokerage meetings, 'Did you hear what the ABC or XYZ Age...

Punishment By Complaint

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PUNISHMENT BY COMPLAINT by Don Phin Many employers are easily frustrated by the amount of effort it takes to respond to even the most frivolous of employee claims. For example, if a disgr...

Insurance Agencies And The Employment Civil Rights Laws Of California And The Ninth Circuit, Part 2

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INSURANCE AGENCIES AND THE EMPLOYMENT CIVIL RIGHTS LAWS OF CALIFORNIA AND THE NINTH CIRCUIT, PART 2 by Francis G. Willmarth This article addresses the latest trends regarding the employment ci...

Hipaa Privacy Rules For Employers

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The April 14, 2004 deadline for HIPAA Privacy Rule has come and gone. Confusion still reigns...

Successful Carrier Relationship Management

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No matter how much management, budgeting, staff training, or sales activity an agency or brokerage under...

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