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A Back Porch Mba!

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A BACK PORCH MBA! by Mike Manes The process of management and the implementation of work must be monitored constantly and adjusted to the changing environment. In the managingement ...

Update On Agency Valuation

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UPDATE ON AGENCY VALUATION By Carol Hammes We have lost count of the number of telephone calls that we have received recently asking us what the going rate is for the sale of an insurance agency. ...

How To Use — Not Abuse — A Risk Management Consultant

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HOW TO USE NOT ABUSE A RISK MANAGEMENT CONSULTANT by Gary Griffin What should you look for in a risk management consultant, what do they do, and how do they charge? WHAT IS...

Successful Carrier Relationship Management

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No matter how much management, budgeting, staff training, or sales activity an agency or brokerage under...

Why People Really Leave Their Jobs

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WHY PEOPLE REALLY LEAVE THEIR JOBS - ITS NOT ALWAYS FOR MONEY by Mark Shlien During the many years that Ive placed people in insurance agencies, Ive asked them why th...

Database Marketing - High-Tech Selling

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DATABASE MARKETING - HIGH-TECH SELLING by David Beaton Looking for ways to improve sales and profits? A technique that many brokers are finding very effective is ...

Finding Agency Personnel

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FINDING AGENCY PERSONNEL by John Caswell 'Good help is hard to find.' That old adage has never seemed more true, given the increasing difficulty employers are experiencing when looking to fill an ...

Give Your Employees The Ability To Motivate Themselves

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We've all heard of the wondrous salesperson who can sell sand in Arabia or refrigerators in Antarctica. But actually finding one for your business can be as hard to do as-well, selling sand in Arabia or refrigerators in Antarctica!

Finding A Public Relations Advisor For Your Agency

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As your agency grows, you will probably recognize the need for the services of a public relations (PR) advisor to help you get media exposure.
To choose the appropriate PR advisor, you should have a good idea of what to expect in the way of services, what you need (or more accurately, want to accomplish), where to look for an advisor, and how to select one. Not an easy task, but it's a lot more manageable if you plan ahead.

Staffing Smart

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STAFFING SMART by Roy Phillips Agency profitability can start with well-trained, well-compensated customer service reps who know their jobs. Reasonable expense ratios can be the difference b...

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