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EEOC STATEMENT AND POLICY PROHIBITING ILLEGAL DISCRIMINATION AND HARASSMENT [Company Name] is committed to the principals of Equal Employment Opportunity and is committed to making employment decisio...

Seminar Selling Works!

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SEMINAR SELLING WORKS! by Dennis Pillsbury Use seminars to educate rather than sell your clients and prospects. Seminar selling has become one of the latest fad...

Judge Judy Rules On Banks, Insurance -And A Consumer Perspective

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'JUDGE JUDY' RULES ON BANKS, INSURANCE- AND A CONSUMER PERSPECTIVE by Mike Manes Commentator: As we await the arrival of our hypothetical Judge Judy, let's set the stage for today's ...

White Only!

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WHITE ONLY! by Mike Manes This document by Mike Manes isnt as controversial as you might think, or is it? Without giving anything away, it depends on how you feel about hone...

Job Hazard Analysis: Seven Steps To Workplace Safety

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JOB HAZARD ANALYSIS: SEVEN STEPS TO WORKPLACE SAFETY Checklists keep airliners flying. They can keep your safety program up and running, too. All too often, workers take the blame for sa...

How To Communicate Effectively During Crises

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HOW TO COMMUNICATE EFFECTIVELY DURING CRISES No amount of planning will prevent all emergencies, nor will it stop the media from showing up at your door when a crisis strikes. In addition to having a...

Health Insurance: Module V-H

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HEALTH INSURANCE: MODULE V-H OVERVIEW Health insurance has grown into a vast and complicated field involving many types of policies and programs: Group, individua...

How Not To Take No For An Answer

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HOW NOT TO TAKE NO FOR AN ANSWER How should telemarketers handle objections when trying to set up appointments? Try these answers: EXAMPLES OF OBJECTIONS AND SUGGESTED ANSWERS: ...

Soft Market - Emphasize Service

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SOFT MARKET - EMPHASIZE SERVICE Dear (Customer Name): WHEN IT COMES TO SERVICE, (Your Agency Name) STANDS ALONE. We know you expect top-quality insurance service at an affordable price. At (Your Ag...

Explains Hard Market

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EXPLAINS HARD MARKET Dear (Customer Name): You've probably noticed that your insurance rates have increased. It's nothing personal. The insurance industry is in what is ...

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