IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

Social Networking: What’S Next?

This content has not been rated yet.

CMEditor
SOCIAL NETWORKING: WHATS NEXT? by Maribeth Kusmeski Youve spent the time and effort to develop your social media sites --now what? The premise of social media is t...

Congratulations Letter

This content has not been rated yet.

CMEditor
CONGRATULATIONS LETTER Dear (Customer Name), I would like to congratulate you on becoming a new member of The Greater Boston Chamber Of Commerce. I am sure you will find your mem...

Restaurants - "We Can Design A Safety Program"

This content has not been rated yet.

CMEditor
RESTAURANTS - 'WE CAN DESIGN A SAFETY PROGRAM' 'I KNOW ALL ABOUT THE RESTAURANT BUSINESS' Dear (Customer Name), Everyone knows about the restaurant business - who hasn't eaten in one...

Hazard Communication, 2

This content has not been rated yet.

CMEditor
HAZARD COMMUNICATION by Bill Grieb The Hazard Communication Standard is a law (Title 29 Code of Federal Regulations 1910.1200) enforced by OSHA of the U.S. Department of Labor. This standard gives e...

New Policy Invoice Letter

This content has not been rated yet.

CMEditor
NEW POLICY INVOICE LETTER Dear (Customer Name), RE: Policy Number Company Welcome as a new policyholder of (Your Agency Name). We are pleased to enclose your new policy, which has be...

Renewal Policy Invoice Letter

This content has not been rated yet.

CMEditor
RENEWAL POLICY INVOICE LETTER Dear (Customer Name), RE: Policy Number Company We are pleased to enclose your policy, which has been renewed according to your ins...

Insurance Agencies And The Employment Civil Rights Laws Of California And The Ninth Circuit, Part 1

This content has not been rated yet.

CMEditor
INSURANCE AGENCIES AND THE EMPLOYMENT CIVIL RIGHTS LAWS OF CALIFORNIA AND THE NINTH CIRCUIT, PART 1 by Francis G. Willmarth, J.D. Could your agency be the target of a $1 million employment civ...

Mergers: A Case Study

This content has not been rated yet.

CMEditor
MERGERS: A CASE STUDY by Larry Morrison and Gary Jacobson This case study is provided as a companion to our article, 'Mergers: The Six Key Issues.' It shows the financial and legal...

Education/Training

This content has not been rated yet.

CMEditor
EDUCATION/TRAINING INTRODUCTION A professional work force should be the goal of any organization, especially the insurance agency, which is engaged in a highly competitive business....

Five Kinds Of Customers Demand Different Treatment

This content has not been rated yet.

CMEditor
FIVE KINDS OF CUSTOMERS DEMAND DIFFERENT TREATMENT There are only five types of customers in terms of the service they demand, according to Ketchem Advertising USA, an ad agency in Pittsburgh, ...

Search Articles/Libraries 
Select a Category
Choose a Content Package