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Protective Clothing

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Fact Sheet No. OSHA 93-50 Lead Exposure in Construction (#4 in a Series of 6) PROTECTIVE CLOTHING At no cost to employees, employers must provide workers who are exposed to lead above the PEL and ...

Solicitation Of Homeowners From Auto Insureds

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SOLICITATION OF HOMEOWNERS FROM AUTO INSUREDS Dear (Customer Name): Most consumers prefer to have all their insurance handled by one agency. In reviewing your file today, I noticed that we insure yo...

Setting Up Renewal Appointment

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SETTING UP RENEWAL APPOINTMENT Dear (Customer Name), It's that time already. As you may recall, we contacted you in ( ) to discover when your (Type of Insurance) expired. We prom...

Working With A Telemarketing Service

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WORKING WITH A TELEMARKETING SERVICE By Paul A. Robinson Telemarketer-supplied leads are among the best sources of prospects for our agency. They represent quality leads for us: 70%...

Job Safety And Health

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INFORMATION DATE 19920715 DESCRIPTION USDOL Program Highlights-Job Safety and Health STANDARD NUMBER 1926.602 SUBJECT Job Safety and Health U.S. Department of Labor Program Highlights Fact Sheet...

Puttin’ On The Ritz — Building A Customer Service Culture

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PUTTIN ON THE RITZ BUILDING A CUSTOMER SERVICE CULTURE by Bill Wilson If youve ever stayed at a Ritz-Carlton hotel, Im betting that the experience was o...

Paul T. Murphy Insurance: With A Little Help From His Friends

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PAUL T. MURPHY INSURANCE: WITH A LITTLE HELP FROM HIS FRIENDS By Dennis H. Pillsbury When Paul Murphy graduated from college in 1988, he started selling Life insurance, but quickly moved to Pr...

The Influence Of A Horse’s Derriere

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THE INFLUENCE OF A HORSES DERRIERE by Pegi Flahault 'Dont rock the boat.' 'Weve always done it that way!' 'If it isnt broken, dont fix it.' Do these ...

Workplace Violence, Part 2

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WORKPLACE VIOLENCE, PART 2 by Bill Grieb Violence in society and the workplace seems to be increasing exponentially.Homicide is the third leading cause of death from occupational in...

Retirement Planning

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RETIREMENT PLANNING CONGRATULATIONS! Dear (Customer Name): You have recently retired after many years of hard work at ( ). Now you're making plans for a new beginning. You've been a valued...

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