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THE MISSION STATEMENT: WHAT DOES YOUR T-SHIRT SAY? by Mike Manes How to tailor an effective mission statement for your agency. This article started with a bet, a disagreement bet...
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BUILD SAFETY AWARENESS Most business owners or managers spend their days (and probably nights, too) working on and thinking about ways to reduce risk in your workplace. Unfortunately, all of it...
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FRAUDBUSTERS: THE PHANTOM ROLLS ROYCE by Barry Zalma In California and several other states, before a car can be insured, the agent must photograph the car and its vehicle identification number. T...
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PAUL T. MURPHY INSURANCE: WITH A LITTLE HELP FROM HIS FRIENDS By Dennis H. Pillsbury When Paul Murphy graduated from college in 1988, he started selling Life insurance, but quickly moved to Pr...
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DISASTER PLANNING GUIDELINES by Bill Grieb The Plan Do you have a written emergency action plan? Does your emergency plan cover: fire and explosion...
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INFORMATION DATE 19920715 DESCRIPTION USDOL Program Highlights-Job Safety and Health STANDARD NUMBER 1926.602 SUBJECT Job Safety and Health U.S. Department of Labor Program Highlights Fact Sheet...
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OFFICE SAFETY AND SECURITY: WHAT WORKERS NEED TO KNOW AND DO Although most people think of business places as safe and serene, in fact theyre rife with risks, both inside and outside the...
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E&O LEGAL ACTIONS: THE AGENCY NEMESIS by Roy L. Phillips, CIC, CPIA and Dan R. King, CPIA This article addresses an insurance agency's the most common practices that lead to Errors and Omissio...
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SETTING UP RENEWAL APPOINTMENT Dear (Customer Name), It's that time already. As you may recall, we contacted you in ( ) to discover when your (Type of Insurance) expired. We prom...
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CLUSTERING REVISITED by Roy Phillips Learn from this clustering success story. In the 1980s, some enterprising insurance agency owners introduced the...