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Retirement Planning

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RETIREMENT PLANNING CONGRATULATIONS! Dear (Customer Name): You have recently retired after many years of hard work at ( ). Now you're making plans for a new beginning. You've been a valued...

Ideas: From Concept To Concrete

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IDEAS: FROM CONCEPT TO CONCRETE by Mike Manes Legend has it that about 200 B.C., Julius Caesar Bordeaux, sales manager for General Chariots Inc., arrived late for the annual sales meeting. ...

Using The News Media As A Communications Tool

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Do you think reporters are human sharks who want to misquote, distort, and sensationalize? When you hear the word 'reporter,' does your instinct tell you to utter 'no comment'? Or instruct your secretary to tell the reporter you won't be in your office for, say, the next 11 years?

Think Branding Is A Marketing Activity?

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THINK BRANDING IS A MARKETING ACTIVITY? THINK AGAIN - IT'S A BUSINESS PROCESS by Richard Barry The marketing buzz word 'branding' isn't new. For years, companies have b...

Encourage Clients To Read Their Policy

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ENCOURAGE CLIENTS TO READ THEIR POLICY by Curtis Pearsall Although E&O claims happen with regularity, theres no doubt that agencies play a significant role in the direction that th...

Secrets Of Credibility Marketing — Part 1

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SECRETS OF CREDIBILITY MARKETING PART 1: THREE SIMPLE WAYS TO IMPROVE YOUR CREDIBILITY by Michael Lovas As Michael Lovas was wr...

Osha's Expanded Hazard Communications Standard

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INFORMATION DATE 19890626 DESCRIPTION USDOL Program Highlights - OSHA's Expanded Hazard Communications Standard SUBJECT OSHA's Expanded hazard communication standard U. S. Department of Labor Pr...

Office Buildings - Adequate Insurance Protection

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OFFICE BUILDINGS - ADEQUATE INSURANCE PROTECTION Dear (Customer Name): WHAT WOULD THE WORLD LOOK LIKE WITHOUT OFFICE BUILDINGS? You'd have to return to the years before the Industrial Re...

The Mission Statement: What Does Your T-Shirt Say?

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THE MISSION STATEMENT: WHAT DOES YOUR T-SHIRT SAY? by Mike Manes How to tailor an effective mission statement for your agency. This article started with a bet, a disagreement bet...

Don't Let Change Cripple Your Company

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DON'T LET CHANGE CRIPPLE YOUR COMPANY by Emily Huling 'That's not our policy.' 'We tried that before and it didn't work.' 'It's not my job.' ...

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