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RETIREMENT PLANNING CONGRATULATIONS! Dear (Customer Name): You have recently retired after many years of hard work at ( ). Now you're making plans for a new beginning. You've been a valued...
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INFORMATION DATE 19890626 DESCRIPTION USDOL Program Highlights - OSHA's Expanded Hazard Communications Standard SUBJECT OSHA's Expanded hazard communication standard U. S. Department of Labor Pr...
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INFORMATION DATE 19920925 DESCRIPTION USDOL Program Highlights, Protecting Workers in Hot Environments TOPIC Hot Environments SUBJECT Protecting Workers in Hot Environments ABSTRACT Many workers s...
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THE CHANGING INSURANCE-DISTRIBUTION LANDSCAPE by Bobby Reagan and Jim Campbell For years, little changed in the distribution of insurance other than the gradual shift of market share in the Per...
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Is your agency benefiting from the following?
The demutualization of some of our nation's largest, oldest mutual Life companies, and announcements that more will follow. In contrast, others are declaring that they will defy the trend and not demutualize.
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E&O LEGAL ACTIONS: THE AGENCY NEMESIS by Roy L. Phillips, CIC, CPIA and Dan R. King, CPIA This article addresses an insurance agency's the most common practices that lead to Errors and Omissio...
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SETTING UP RENEWAL APPOINTMENT Dear (Customer Name), It's that time already. As you may recall, we contacted you in ( ) to discover when your (Type of Insurance) expired. We prom...
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HEALTH INSURANCE Dear (Customer Name): We already write your ( ), but did you know we also can take care of your Health insurance needs? We're professional insurance agents trained to h...
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DON'T LET CHANGE CRIPPLE YOUR COMPANY by Emily Huling 'That's not our policy.' 'We tried that before and it didn't work.' 'It's not my job.' ...
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PUTTIN ON THE RITZ BUILDING A CUSTOMER SERVICE CULTURE by Bill Wilson If youve ever stayed at a Ritz-Carlton hotel, Im betting that the experience was o...