IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

Preventing Workplace Accidents

This content has not been rated yet.

CMEditor
According to officials at ITT Hartford, there are steps that can be taken to reduce injuries on the job: Strain and Sprains Modify job...

Dwelling Replacement Cost Form

This content has not been rated yet.

CMEditor
DWELLING REPLACEMENT COST FORM NAME: LOCATION ADDRESS: ...

Retirement Planning

This content has not been rated yet.

CMEditor
RETIREMENT PLANNING CONGRATULATIONS! Dear (Customer Name): You have recently retired after many years of hard work at ( ). Now you're making plans for a new beginning. You've been a valued...

Osha Emergency Hot-Line

This content has not been rated yet.

CMEditor
Fact Sheet No. OSHA 93-44 OSHA EMERGENCY HOT-LINE (800) 321-OSHA Free Hot Line for reporting LIFE-THREATENING WORKPLACE HAZARDS 24-Hour Emergency Service The Occ...

Puttin’ On The Ritz — Building A Customer Service Culture

This content has not been rated yet.

CMEditor
PUTTIN ON THE RITZ BUILDING A CUSTOMER SERVICE CULTURE by Bill Wilson If youve ever stayed at a Ritz-Carlton hotel, Im betting that the experience was o...

Cybersecurity: Opportunities For Agents

This content has not been rated yet.

CMEditor
CYBERSECURITY: OPPORTUNITIES FOR AGENTS by G. Edward Kalbaugh The U.S. Governments recent approval of more than $330 billion for Homeland Defense will fuel unprecedented expendit...

Homeowners Prospecting

This content has not been rated yet.

CMEditor
HOMEOWNERS PROSPECTING Dear (Customer Name), Congratulations on the purchase of your NEW HOME! Please be assured, that at (Company Name) Insurance we will be here to serve not only your home...

Saving Jobs For Employees

This content has not been rated yet.

CMEditor
SAVING JOBS FOR EMPLOYEES WORKING PARTNERS Good employees are in high demand. This is especially true in the manufacturing belt that weaves through the hills of Catawba County, North Carolina. T...

Improving Workplace Protection For New Workers

This content has not been rated yet.

CMEditor
Fact Sheet No. OSHA 93-07 IMPROVING WORKPLACE PROTECTION FOR NEW WORKERS NEW WORKER, HIGH RISK! If you are new at your job, your risk of injury is much greater than for more experienced c...

The Origins Of Diminished Agency Value

This content has not been rated yet.

CMEditor
THE ORIGINS OF DIMINISHED AGENCY VALUE by Roy Phillips and Dan King What factors contribute to the reduction of an agency's value? In our experience of evaluating hundreds ...

Search Articles/Libraries 
Select a Category
Choose a Content Package