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OFFICE BUILDINGS - 'WE KNOW WHAT YOUR NEEDS ARE' AN OFFICE IS NOT A HOME Dear (Customer Name): You may not consider your office building a home, but many people spend nearly as much tim...
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E&O: E-MAILS AND BINDING COVERAGE by Curt Pearsall E-mail between agents and their clients is becoming increasingly common. Curt Pearsall recommends that you and your staff develop and implement ...
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EMPLOYEE BENEFITS: THREE CAPITOL REFORMS Washington, DC is bustling with worker and health-care reforms. Employee benefits administrators need to explain to workers how the new legislati...
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FOCUS ON CLIENT SERVICE by Carol Hammes It always seems as though theres good news and bad news in this industry. For agencies dealing with insurance company financial problems and th...
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INFORMATION DATE 19920814 DESCRIPTION USDOL Program Highlights, OSHA's Area Offices TOPIC Area Offices SUBJECT OSHA's Full Service Area Offices ABSTRACT Local offices of the Occupational Safety ...
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SELLING CUSTOMER SERVICE by Carol Hammes When losing a major Commercial account or watching the Personal Lines attrition rate go up, many agency principals are tempted to write it off to price c...
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Fact Sheet No. OSHA 93-47 Lead Exposure in Construction WORKER PROTECTION PROGRAMS Lead has been poisoning workers for thousands of years. In the construction industry, traditionally most over-expo...
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ENTER THE BULLRING OF HEALTH REFORM by Mike Manes The doctor of the future will give no medication, but will interest his patients in the care of the human frame, diet, and in the ...
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LTC COVERAGE COMES OF AGE Generations ago, aging parents who could no longer take care of themselves went to live on a dutiful son or daughter's farm. Today, adults live a lot longer afte...
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Fact Sheet No. OSHA 93-51 Lead Exposure in Construction RESPIRATORY PROTECTION Although engineering and work practice controls are the primary means of protecting workers, source control at constru...