IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

Past Due Account - Active Account

This content has not been rated yet.

CMEditor
PAST DUE ACCOUNT - ACTIVE ACCOUNT Dear (Customer Name), RE: BALANCE DUE ON ACCOUNT Our records indicate that the balance shown above was due ( ). I am truly concerned that you have not sent you...

Put Your Marketing To The Test And See How You’Re Doing

This content has not been rated yet.

JohnGraham
PUT YOUR MARKETING TO THE TEST AND SEE HOW YOURE DOING by John Graham All marketers are liars. Because were all marketers of one thing or another, were all liars. To ...

Hazard Communication, 1

This content has not been rated yet.

CMEditor
HAZARD COMMUNICATION by Bill Grieb OSHA'S Expanded Hazard Communication Standard The Occupational Safety and Health Administration (OSHA) has expanded protection under its hazard ...

Hard Market Shenanigans

This content has not been rated yet.

CMEditor
HARD MARKET SHENANIGANS by the IIABA Faculty Some agents are deliberately underinsuring homes under an HO policy because their rates arent competitive. Theyre allegedly rel...

General Osha Recordkeeping Requirements

This content has not been rated yet.

CMEditor
INFORMATION DATE 19921002 DESCRIPTION USDOL Program Highlights, General OSHA Recordkeeping Requirements SUBJECT General OSHA Recordkeeping Requirements U.S. Department of Labor Program Highlights ...

Successful Compensation Plans

This content has not been rated yet.

CMEditor
SUCCESSFUL COMPENSATION PLANS by Catherine Oak How much can you afford to pay non-owner producers? The typical response: It depends on the job perform...

Electronic Records Admissibility

This content has not been rated yet.

CMEditor
ELECTRONIC RECORDS ADMISSIBILITY by Bill Wilson Are electronic records admissible in court? How long must records be retained? ...

Trademarks Forever: Trademark Maintenance Programs And Your Business

This content has not been rated yet.

CMEditor
TRADEMARKS FOREVER: TRADEMARK MAINTENANCE PROGRAMS AND YOUR BUSINESS I am often asked, 'How long is a trademark good?' The trademark files in our office are open files as long as a trademark lives...

Crisis Management Plan - Development, Part 2

This content has not been rated yet.

CMEditor
The structured development, formulation, implementation and operating strategy as well as on-going enhancement of a comprehensive Crisis Management Plan typically involves the following five sequential phases:.

Management 101: A Case Study

This content has not been rated yet.

CMEditor
MANAGEMENT 101: A CASE STUDY by Mike Manes Unfortunately, fear of change is fairly common and can keep your agency from performing as effectively as it could. This document by Michael M...

Search Articles/Libraries 
Select a Category
Choose a Content Package