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Staff Introduction

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STAFF INTRODUCTION Dear (Customer Name): When someone in your family is sick, you call your family doctor. But whom do you call when you have a Homeowners claim? Or when you have a question ...

Crisis Management Plan - Operation

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Maintenance of an effective Crisis Management Plan requires active committees with an committed membership focused on pre-crisis preparation. In addition, there should be a major commitment to continuous identification and measurement of loss exposures and an aggressive training program.

Managing The Claims Handling Process

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MANAGING THE CLAIMS HANDLING PROCESS by Catherine Oak These ABCs of claims handling can keep your E&O exposure under control. The claims function in an agency is usually handled by ...

Transactional Filing, 2

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TRANSACTIONAL FILING WHAT IS IT? Transactional filing is a method of filing paper by date processed rather than by customer. Why do transactional filing? ADVANTAGES Sav...

Life Insurance Prospecting - Travel Business

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LIFE INSURANCE PROSPECTING TRAVEL BUSINESS The love of travel shared by many people can bring lots of insurance business. Here is a simple, two-step process that can be used as an effective pros...

Let Good Business Practices Be Your Guide

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LET GOOD BUSINESS PRACTICES BE YOUR GUIDE by Curtis Pearsall Having started work in this great industry in 1975 as a CSR for an independent agency, I have a fairly good sense of the changes that...

Safety: Key To The Construction Industry’S Future

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SAFETY: KEY TO THE CONSTRUCTION INDUSTRYS FUTURE by Janine Reid Anyone who works in the construction industry knows that its an inherently dangerous business. Janine Reid ...

Don’T Count On The Surplus Lines Market To Solve Your Problems

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DONT COUNT ON THE SURPLUS LINES MARKET TO SOLVE YOUR PROBLEMS by Curt Pearsall In dealing with the E&S market, take these E&O precautions. Before you go to the Surplus Lines market...

Safety With Video Display Terminals

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INFORMATION DATE 19920217 DESCRIPTION USDOL Program Highlights, Safety with Video Display Terminals TOPIC Video Display Terminals SUBJECT Safety with Video Display Terminals ABSTRACT Information i...

Managing For Results

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MANAGING FOR RESULTS by Carol Hammes Virtually all the insurance agencies that consistently experience above-average levels of productivity have two characteristics in common. First, they all have...

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