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Catastrophe Planning: It's That Time Again

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CATASTROPHE PLANNING: IT'S THAT TIME AGAIN by Grace Bauer Some of us are nervous about spring, knowing that it brings tornados and floods. Some of us are in hurricane areas, where summer a...

Golf And Sales: Learning To Swing

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RandySchwantz
Although golfing and selling have a lot in common, for most producers they're like night and day...

Time Off: The Guilt Trip

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TIME OFF: THE GUILT TRIP by Grace Bauer What happens in your agency when an employee calls in sick? As with any other event, if you have a plan in place youll be able to ...

Personal Lines Profit: There's More Than One Way To Do It

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It seems that everyone has a strong opinion on profit potential in personal lines. The larger agencies with most of...

Analyzing Customer Problems

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ANALYZING CUSTOMER PROBLEMS by Mary Beth Bolen The best customers are your existing customers. Some agree with that statement and some don't. There are some customers you'd probably rather b...

The Seven Deadly Sins Of Insurance Marketing

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When it comes to marketing, all too many agents are sinners. Many agents focus on the single client or prospect...

Framework For Agency Success - Part II

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FRAMEWORK FOR AGENCY SUCCESS by Patty Vaughn Planning agency success is a learning experience. Sharing ideas, taking advantage of opportunities, and tapping untapped resources, with the help of ...

X-Date Follow-Up Telemarketing Script

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The purpose of my call today is to ask you some questions about your present policy so I may provide you with a coverage and price comparison.

Beware Of Airbag Scams

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FRAUDBUSTERS: BEWARE OF AIRBAG SCAMS by Susan Clarke What's an airbag? Well, it depends on your point of view. If you're a typical consumer, an airbag is simply an auto safety device. If you're...

Work Flow Procedures Manual-Commercial Endorsement Procedure

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COMMERCIAL INSURANCE ENDORSEMENT PROCEDURE The ultimate goal for an automated agency would be to have endorsements processed as follows: customer calls with a change the ...

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