IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

Final Check: Protect Against Errors And Omissions

This content has not been rated yet.

CMEditor
FINAL CHECK: PROTECT AGAINST ERRORS AND OMISSIONS by Grace Bauer Is only one employee accountable for each procedure in...

Whatever Happened To P-Commerce?

This content has not been rated yet.

CMEditor
Does the sterile anonymity of Internet-commerce and 1-800-BUY-THIS leave you a little cold? In this document, Emily Huling reminds us not to lose our human touch when conducting business in person. Her observations provide useful insights for anyone in your firm who interacts with clients.

Characteristics Of Strong Agency/Carrier Relationships

This content has not been rated yet.

CMEditor
CHARACTERISTICS OF STRONG AGENCY/CARRIER RELATIONSHIPS by John Jaques The compilation of agency/carrier relationship characteristics presented in this article is based on observatio...

The Power Of Goals

This content has not been rated yet.

CMEditor
THE POWER OF GOALS by Grace Bauer Do you feel that you're getting 100% out of each employee in the office? When t...

Change: What An Opportunity!

1 Verified Reviews - 5 of 5.0

CMEditor
CHANGE: WHAT AN OPPORTUNITY! by Chris Burand A changing industry offers the greatest opportunity business people ever have for becoming successful. Chris Burand urges you to welco...

Convalescent And Nursing Homes - "A Risk Management Program"

This content has not been rated yet.

CMEditor
Dear (Customer Name): You are in a difficult business. You have a staff of professionals who are responsible for many ill and injured...

The Agency "X-Factor"

This content has not been rated yet.

AlDiamond1
THE AGENCY 'X-FACTOR' by Al Diamond Why some agencies struggle to succeed, while others glide to success. It seems that we constantly ask ourselves...

Combining Insurance And Financial Services: Reality Check

This content has not been rated yet.

CMEditor
COMBINING INSURANCE AND FINANCIAL SERVICES: REALITY CHECK by Carol Hammes After the Barnett decision in Florida and the subsequent passage of the Gramm-Leach-Bliley Financ...

The Four Pillars Of Agency Management

This content has not been rated yet.

CMEditor
THE FOUR PILLARS OF AGENCY MANAGEMENT by Bill Schoeffler and Catherine Oak There's no single ideal way to set up and ad...

Voodoo Valuations

This content has not been rated yet.

CMEditor
VOODOO VALUATIONS by Chris Burand People pay dearly for simple answers. And many insurance agencies pay dearly for 'voodoo valuations' because they offer a quick and inexpensive way t...

Search Articles/Libraries 
Select a Category
Choose a Content Package