IMMS Library

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Prevent Identity Theft: Be Aware, Be Proactive, Be Assertive

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PREVENT IDENTITY THEFT: BE AWARE, BE PROACTIVE, BE ASSERTIVE by Chris Wright An incorrect billing statement could be a simple error...

Offering Risk Management Services To Clients

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OFFERING RISK MANAGEMENT SERVICES TO CLIENTS Two successful agents focus on the benefits of providing risk management. Bob Schmitt FIMS, Inc. Rockford, IL The current bus...

Interdependence Among Associations, Underwriters, And Agents

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INTERDEPENDENCE AMONG ASSOCIATIONS, UNDERWRITERS, AND AGENTS by Robert Larsen Symbiosis: any interdependent or mutually beneficial relationship between two or mor...

Social Networking: What’S Next?

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SOCIAL NETWORKING: WHATS NEXT? by Maribeth Kusmeski Youve spent the time and effort to develop your social media sites --now what? The premise of social media is t...

What's Your 'Ped Count'?

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What is your profit per employee per department (PED)? What has been your trend in PED over the last three years?...

Managing Safety For An Aging Workforce

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MANAGING SAFETY FOR AN AGING WORKFORCE Nearly one of four people aged 64 to 75 remain in the workforce and the number will skyrocket as the Baby Boomers reach retirement age, but want t...

Create Wealth By Sharing It

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CREATE WEALTH BY SHARING IT by John Jaques Over the last several years, I've noticed that higher-value, faster-growing, and superior-profit agencies have a strong willingness to sh...

Home Based Worker Checklist

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HOME BASED WORKER CHECKLIST The advent of computers, network software, electronic mail, modems and faxes has boosted the popularity of telecommuting or home based working and remote worksites. In ad...

When Claims Practices Fail

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WHEN CLAIMS PRACTICES FAIL By Roy Phillips When one of your carriers handles a claim poorly, everyone suffers particularly you, the agent. From a product and servic...

Preserving Agency Value

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This month we will take a look at two more areas where agencies and their owners can get into serious legal and financial trouble: real or perceived errors...

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