IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
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Computer Ergonomics

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COMPUTER ERGONOMICS The advent of advanced computer systems did not make your life easier. More became expected of you! At first things seemed easier. You no longer had to get up and pul...

Osha Handbook For Small Businesses, Part 3

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OSHA HANDBOOK FOR SMALL BUSINESSES PART 3 WELDING, CUTTING AND BRAZING [ ] Are only authorized and trained personnel permitted to use welding, cutting, or brazing equipment? ...

Secrets Of Credibility Marketing — Part 1

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SECRETS OF CREDIBILITY MARKETING PART 1: THREE SIMPLE WAYS TO IMPROVE YOUR CREDIBILITY by Michael Lovas As Michael Lovas was wr...

Weather The Economic Storm: Increase Life/Health Sales

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WEATHER THE ECONOMIC STORM: INCREASE LIFE/HEALTH SALES by Carol Hammes If you arent selling Life/Health products, you might be ignoring a source of untapped income. But how do yo...

Insuring Contractors? Be Careful - It Can Be A Big E&O Headache

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INSURING CONTRACTORS? BE CAREFUL - IT CAN BE A BIG E&O HEADACHE by Curtis Pearsall With very few exceptions, most agents can count at least a few contractors among their clients. Unfortunately, ...

First Claim Acknowledgement

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FIRST CLAIM ACKNOWLEDGEMENT Dear (Customer Name): RE: ( ), ( ), with ( ). Thank you for reporting your recent claim so promptly. We have sent the report to (Name) today, and your claim should be ...

Trust Your Gut Marketing

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JohnGraham
With all their limitations, warts, and crazy ideas, marketers can play a critical role in the success of your business. Unfortunately, they’re often overruled by management and, more often than not, by the sales department.

Six Ways To ‘Wow' Your Customers

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SIX WAYS TO lsquo;WOW' YOUR CUSTOMERS by Vicki Lenz The problem with many businesses today is that they strive to satisfy cus...

Life/Health E&O Avoidance

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LIFE/HEALTH E&O AVOIDANCE by Sheri Pontolillo These guidelines for managing Life/Health E&O exposures also apply to any independent agency. Offering Life and Health insurance in...

This Office Makes Me Sick!

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THIS OFFICE MAKES ME SICK! by Neil Carlson, Tom Kapfer, and Arif Quraishi Studies have shown that most Americans spend more than 90% of their time indoors and that this environment is significan...

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