IMMS Library

Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more!
Communications Marketing
Customer Service Planning
Finance/Accounting Risk Management 
Human Resources Selling
Legal and E&O  Technology
Life/Financial Services Glossaries
Management  Resources & Links

Selling Quality Is Quality Selling

This content has not been rated yet.

CMEditor
SELLING QUALITY IS QUALITY SELLING by Eric Moberg Hello Mr. Jones, Im John Smith with the Smith Agency. Id very much like to offer you a no obligation quote on your i...

The Seven Deadly Sins Of Marketing

This content has not been rated yet.

CMEditor
THE SEVEN DEADLY SINS OF MARKETING Craig Shields, president, Direct Marketing Agency, Inc., Irvine, CA, recently identified seven categories of basic mistakes that make marketing expensive, wasteful,...

Ethics And E&O

This content has not been rated yet.

CMEditor
ETHICS AND E&O by Ken Buehler At first glance, it appears certain that ethics violations made by plaintiff's attorneys against agencies have been alleged. These allegations usually include un...

Crisis Management Plan - Operational Overview

This content has not been rated yet.

CMEditor
CRISIS MANAGEMENT PLAN OPERATIONAL OVERVIEW Prepared by: RICHARD H. SOPER, CMC, CSP Principal SOPER & ASSOCIATES, LTD. THE FREQUENTLY MISSING RISK...

E&O Exposures In Insuring Your Neighborhood Tavern

This content has not been rated yet.

CMEditor
E&O EXPOSURES IN INSURING YOUR NEIGHBORHOOD TAVERN by Curtis Pearsall Although many towns might not have a hardware store or a dry cleaner, chances are theres a tavern in your nei...

Safety And Hazard Inspection Survey

This content has not been rated yet.

CMEditor
SAFETY AND HAZARD INSPECTION SURVEY (This article contains material that may be of interest to your customers. Use it to distribute as a value-added item, or to inform risk-management consultants.) ...

Keys To Financial Management Success

This content has not been rated yet.

CMEditor
KEYS TO FINANCIAL MANAGEMENT SUCCESS by Catherine Oak Following these six guidelines will help keep your agency in fine financial fettle. Owners are usually oriented toward sales...

New Customer Payment Thank-You

This content has not been rated yet.

CMEditor
Dear (Customer Name), Thanks for your check in payment for your insurance.

Osha Help For New Businesses

This content has not been rated yet.

CMEditor
INFORMATION DATE 19910805 DESCRIPTION USDOL Program Highlights for New Businesses SUBJECT OSHA Help for new businesses ABSTRACT A booklet designed specifically to help small businesses comply with ...

Secrets Of Credibility Marketing — Part 1

This content has not been rated yet.

CMEditor
SECRETS OF CREDIBILITY MARKETING PART 1: THREE SIMPLE WAYS TO IMPROVE YOUR CREDIBILITY by Michael Lovas As Michael Lovas was wr...

Search Articles/Libraries 
Select a Category
Choose a Content Package